TERMS AND CONDITIONS

GENERAL INFORMATION
Owner of  www.telmasbotanica.com site is Ltd „Skiche”, registred in Republic of Latvia Commercial register with a no. 40103590914 (Legal address: Str. Lubanas 117-11, Riga, LV-1082, Latvia).
Purchasing in site www.telmasbotanica.com is managed due to normative directives and instructions issued on 28 May, 2002, Republic of Latvia "Rules of Distance agreement".

PRODUCT
All products are handmade and they may not be 100% match in design shown in product photo.
Please take as know that there may be some difference in photo coloring scale and original due to computer settings.

MAINTENANCE:
Please burn candles under strict supervision. Do not leave burning candle unattendent. Keep burning candle away from anything that can catch fire. Candle holder must be heat resistant and suitable for the candle being used. Keep candles out of the reach of children and pets.

PAYMENT
Paypal or Bank transfer or pay by payment. To fulfill payment these institutions could ask sensitive data. All other data Skiche Ltd use accoringly to accounting  legislation as well for delivery of your order.

DELIVERY
As well Omniva stations (please check at Checkout).
Delivery expenditures starts from 3,00 EUR.
Products are delivered within 1-3 working days in Latvia.
European Union - 7-14 working days.
All other countries 7-50 working days. Custom fees is buyers responsibility.
We can make a gift packaging (before that please do contact us via [email protected])
Due to a current situation regarding Corona viruss, there may be delays.

PRODUCT RETURN AND EXCHANGE
You can send back product within 14 days (unused) and purchased on regular conditions. Custom order products we do not accept.
Return of payment or change of product will proceed after receiving and evaluating product. Payment or product change will be disscussed seperately ([email protected])
Expenditures of returning goods are covered by customer.

INFORMATION ABOUT PROCESSING OF PERSONAL DATA (PRIVACY POLICY)
Skiche Ltd. as a controller of personal data processing carries out the processing of personal data and ensures their protection in accordance with the laws and regulations on the protection of data processing. Everybody can freely choose – to give or not to give consent to the processing of his/her personal data, and at any time easily and conveniently, by geting in touch with us to withdraw the consent, without affecting the processing done before the withdrawal.
Collected data are used to prepare your order, invoices, delivery of products

FORSS MAJOR
The situations of extreme weather conditions (floods, fire etc) may affect production, delivery or other conditions from our side.


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